Except when used incorrectly. Our Information Technology staff has a saying when someone makes a mistake when using technology and technology isn't to blame. The call it a PICNIC - Problem in Chair, Not in Computer. Every year stories come out of colleges and universities accidently offering admission to students through mistakes. Here are a few"
No one feels good when this happens. If it's possible for the admission office to feel worse than the student, they do. But I'm not sure that is possible. Hope this didn't happen to you!